Terms and Conditions Agreement

Welcome to Reindeer Ranch at Round Top. By reserving and staying at our property, guests acknowledge and agree to the following Terms and Conditions.

GENERAL PROPERTY POLICIES

Check-in time: 4:00 PM

Check-out time: 10:00 AM

Early check-in may be available upon request if your cabin is ready. Late departures must be approved in advance.

Unauthorized late departures may result in additional charges.

NO SMOKING / NO PETS

All cabins and structures are strictly non-smoking and no-pet properties unless otherwise approved in writing.

Violation of this policy may result in:

  • A minimum additional cleaning fee of $500
  • Additional damage charges if applicable
  • Immediate termination of stay without refund
 
Smoking is prohibited inside cabins and within 10 feet of any structure.

WILDLIFE AND RURAL PROPERTY NOTICE

Reindeer Ranch is located in a rural Texas wildlife environment. Guests understand and acknowledge that wildlife and natural hazards may be present on the property.

Wildlife may include but is not limited to:

  • Snakes
  • Scorpions
  • Spiders
  • Lynx or bobcats
  • Insects and other native wildlife
 
Guests agree to: –

Wear appropriate outdoor footwear

  • Use caution when walking the property
  • Supervise children at all times
  • Avoid approaching wildlife
  • Exercise care around ponds, wooded areas, uneven terrain, and outdoor structures

 

Guests assume responsibility for their own safety while on the property.

PROPERTY RULES The following are strictly prohibited:

  • Hunting
  • Camping
  • Firearms discharge
  • ATV or 4-wheeling activity
  • Parties or unauthorized events
  • Excessive noise
  • Illegal activity

 

Occupancy may not exceed the number of guests listed on the reservation.

No one under the age of 21 may reserve a cabin.

DAMAGE / MISSING ITEMS

Guests are responsible for any damage caused during their stay.

Charges may apply for:

  • Damaged furniture
  • Excessive cleaning
  • Missing items
  • Stained linens
  • Broken appliances or fixtures
  • Damage caused by negligence or misuse

 

Charges may be applied to the card on file.

LOST ITEMS

Items left behind may be returned upon request.

Shipping and handling fees will apply, with a minimum charge of $25

PAYMENT POLICY

All reservations are paid in full in advance at the time required by the booking platform or direct booking agreement.

A valid government-issued ID and matching payment method may be required at check-in.

No cash accepted onsite.

CANCELLATION POLICY

Standard Reservations:

Reservations made outside of festival and holiday periods require a minimum of 14 days notice prior to arrival for cancellation.

Cancellations made within 14 days of arrival are non-refundable unless the cabin is rebooked.

Approved refunds may be subject to a cancellation fee.

Festival Season and Holiday Reservations:

Festival season and holiday reservations require a minimum of 30 days notice prior to arrival for cancellation.

Festival season and holiday reservations are non-refundable within 30 days of arrival.

This includes but is not limited to:

  • Round Top Antique Week
  • Thanksgiving
  • Christmas
  • New Year’s
  • July 4th weekends
  • Other designated peak periods

 

Because Reindeer Ranch is a small independent business, cancellations greatly impact operations.

Guests are strongly encouraged to purchase travel insurance.

LIABILITY WAIVER

Guests acknowledge that use of the property, cabins, porches, ponds, outdoor areas, walkways, and surrounding land is at their own risk.

Reindeer Ranch, its owners, managers, affiliates, and representatives are not responsible for:

  • Accidents
  • Injuries
  • Falls
  • Wildlife encounters
  • Theft
  • Lost or stolen property
  • Weather-related events
  • Acts beyond reasonable control

 

Guests accept full responsibility for themselves and members of their party during their stay.

RIGHT TO REFUSE SERVICE

Management reserves the right to refuse service or terminate occupancy for violations of these Terms and Conditions without refund.